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The concept of human resource management

What is Human Resource Management?


HRM is the study of activities regarding people working in an organization. It is a managerial function that tries to match an organization’s needs to the skills and abilities of its employees.

The concept of human resource management


Definitions of Human resources management

Human resources management (HRM) is a management function concerned with hiring, motivating, and maintaining people in an organization. It focuses on people in organizations. Human resource management is designing management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.

HRM is the personnel function that is concerned with procurement, development, compensation, integration, and maintenance of the personnel of an organization to contribute toward the accomplishments of the organization’s objectives. Therefore, personnel management is the planning, organizing, directing, and controlling of the performance of those operative functions (Edward B. Philippo).

According to Invancevich and Glueck, “HRM is concerned with the most effective use of people to achieve organizational and individual goals. It is the way of managing people at work so that they give their best to the organization”.

According to Dessler (2008) the policies and practices involved in carrying out the “people” or human resource aspects of a management position, including recruiting, screening, training, rewarding, and appraising comprise HRM.

Generally, HRM refers to the management of people in organizations. It comprises the activities, policies, and practices involved in obtaining, developing, utilizing, evaluating, maintaining, and retaining the appropriate number and skill mix of employees to accomplish the organization’s objectives. The goal of HRM is to maximize employees’ contributions to achieve optimal productivity and effectiveness, while simultaneously attaining individual objectives (such as having a challenging job and obtaining recognition), and societal objectives (such as legal compliance and demonstrating social responsibility).

In short Human Resource Management (HRM) can be defined as the art of procuring, developing, and maintaining a competent workforce to achieve the goals of an organization effectively and efficiently.

1.4      Nature of HRM

HRM is a management function that helps managers recruit, select, train, and develop members of an organization. HRM is concerned with people’s dimensions in organizations.

The following constitute the core of HRM

1.   HRM Involves the Application of Management Functions and Principles. The functions and principles are applied to acquiring, developing, maintaining, and providing remuneration to employees in an organization.

2.   Decision Relating to Employees must be Integrated. Decisions on different aspects of employees must be consistent with other human resources (HR) decisions.

3.   Decisions Made Influence the Effectiveness of an Organization. The effectiveness of an organization will result in the betterment of services to customers in the form of high-quality products supplied at reasonable costs.

4.   HRM Functions are not Confined to Business Establishments Only but apply to non-business organizations such as education, health care, recreation, and the like.

HRM refers to a set of programs, functions, and activities designed and carried out to maximize both employees as well as organizational effectiveness.

1.5      Scope of HRM

The scope of HRM is indeed vast. All major activities in the working life of a worker – from the time of his or her entry into an organization until he or she leaves the organization come under the purview of HRM.

The major HRM activities include HR planning, job analysis, job design, employee hiring, employee and executive remuneration, employee motivation, employee maintenance, industrial relations, and prospects of HRM.

The scope of Human Resources Management extends to:

      All the decisions, strategies, factors, principles, operations, practices, functions, activities, and methods related to the management of people as employees in any type of organization.

      All the dimensions related to people in their employment relationships, and all the dynamics that flow from it.


Figure 1.1: Scope of HRM

The scope of HRM is really vast. All major activities n the working life of a worker – from the time of his or her entry into an organization until he or she leaves it to come under the purview of HRM. American Society for Training and Development (ASTD) conducted a fairly exhaustive study in this field and identified nine broad areas of activities of HRM.

These are given below:

      Human Resource Planning

      Design of the Organization and Job

      Selection and Staffing

      Training and Development

      Organizational Development

      Compensation and Benefits

      Employee Assistance

      Union/Labour Relations

      Personnel Research and Information System

a)   Human Resource Planning: The objective of HR Planning is to ensure that the organization has the right types of persons at the right time at the right place. It prepares human resources inventory intending to assess present and future needs, availability, and possible shortages in human resources.

Thereupon, HR Planning forecast demand and supplies and identify sources of selection. HR Planning develops strategies both long-term and short-term, to meet the manpower requirement.

b)  Design of Organization and Job: This is the task of laying down organization structure, authority, relationship, and responsibilities. This will also mean the definition of work contents for each position in the organization. This is done by “job description”. Another important step is “Job specification”.

Job specification identifies the attributes of persons who will be most suitable for each job which is defined by the job description.

c)   Selection and Staffing: This is the process of recruitment and selection of staff. This involves matching people and their expectations with which the job specifications and career path available within the organization.

d)  Training and Development: This involves an organized attempt to find out the training needs of the individuals to meet the knowledge and skill which is needed not only to perform their current job but also to fulfill the future needs of the organization.

e)   Organizational Development: This is an important aspect whereby the “Synergetic effect” is generated in an organization i.e. healthy interpersonal and inter-group relationships within the organization.

f)    Compensation and Benefits: This is the area of wages and salaries administration where wages and compensations are fixed scientifically to meet fairness and equity criteria. In addition, labor welfare measures are involved which include benefits and services.

g)   Employee Assistance: Each employee is unique in character, personality, expectation, and temperament. By and large, each one of them faces problems every day. Some are personal some are official. In their case, he or she remains worried. Such worries must be removed to make him or her more productive and happy.

h)  Union-Labour Relations: Healthy Industrial and Labour relations are very important for enhancing peace and productivity in an organization. This is one of the areas of HRM.

i)    Personnel Research and Information System: Knowledge of behavioral science and industrial psychology throws better insight into the workers' expectations, aspirations, and behavior. Advancements in the technology of product and production methods have created a working environment that is much different from the past. Globalization of the economy has increased competition manyfold. The science of ergonomics gives better ideas for doing work more conveniently by an employee. Thus, continuous research in HR areas is an unavoidable requirement. It must also take special care for improving the exchange of information through effective communication systems continuously, especially on morals and motivation.

HRM is a broad concept; personnel management (PM) and Human resource development (HRD) are a part of HRM. 



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